
Recorrido / refunds
Refunds and cancellation
Customer-requested monetary refunds are unavailable after any generation from the paid service period has been reserved, consumed, or released. Period-end cancellation stops the next renewal while preserving paid access and remaining generations through period end; they then expire.
Generations and refunds
Customer-requested monetary refunds are unavailable after a generation from the paid service period has been reserved, consumed, or released.
Cancellation
Period-end cancellation stops the next renewal. Paid access and remaining generations stay available through period end and then expire.
Payment issues
Stripe determines payment, refund, and dispute status. A checkout link click is not proof of payment. Contact support@getrecorrido.com for review.
Official contact: support@getrecorrido.com
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